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How to Videos

How to navigate LIS for sheep
How to Change Your Email Address
How to change your email address
How to Accept a Market Move
How to accept a market move

Get Started

Ready to join the Livestock Information Service? Here, you’ll
find everything you need to register as a keeper, create your account,
and start recording your sheep, goat and deer movements online.
Scroll down to follow the user guidance, or click ‘Create An Account’.

Create an account
Watch the video

Step-by-step guides

  • 1. How to register as a keeper
  • 2. How to create an account
  • 3. How to sign in and out of your account
  • 4. How to reset your password
  • 5. How and when to contact support

1. How to register as a keeper

Before you can use the Livestock Information Service (LIS), you must first be registered as a Keeper of Livestock with the APHA, and have obtained a County Parish Holding (CPH) number. To learn more about registering as a keeper, and obtaining a CPH, please read the government guidance – Keeping sheep and goat in England.

2. How to create an account

Read our guidance on creating your LIS account to guide you through the process.

Creating your account

Before you create your account you will need to have your County Parish Holding (CPH) number and email address to hand. To begin creating your Livestock Information Service (LIS) account, you will need to visit the LIS homepage.
 
On the LIS homepage, click Create account / sign in.

1: Verify CPH Number

On the Verify CPH number page.
Enter your 9-digit CPH number in the Please enter your CPH field.
Click Verify CPH Number.
 

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You must enter the forward slashes within your CPH number. e.g. 12/345/6789.

2: Confirm your email address

You will see a partially masked email address.
If you recognise the email address, click the I can confirm, this is my email address checkbox.
After clicking the checkbox, click Continue.
 

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If you do not recognise the email address, please contact support on 03300 416 577 or email support@livestockinformation.org.uk.

3: Verify your email address

Click Send verification code.
An email containing a 6-digit verification code will shortly arrive in your inbox.
If you do not receive the email, please check your spam and junk folders.
After receiving your verification code, enter the 6-digit code into the Verification code field.
Click Verify code to complete your email verification.
 

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Please do not close your browser as you will need to return to LIS to enter your code and continue with creating your account. If the email does not arrive after 2 minutes, please click Send new code. If the email remains undelivered, please contact support on 03300 416 577 or email support@livestockinformation.org.uk.

4: Create a password for your LIS account.

Enter a unique password into the Create password field.
Your password must be between 8 and 16 characters long.
Your password must include at least 3 out of 4 of the following password rules:

  • Lowercase character
  • Uppercase character
  • Digit (0-9)
  • One or more of the following symbols: @ # $ % ^ & * – _ + = [ ] { } | \ : ‘ , ? / ` ~ “ ( ) ; .

 
Once you have create your password, re-enter the password in the Confirm password field.
Click Create account to finish creating your account.
 

✓
You have now successfully created your LIS account and will be automatically signed in to your account.
For more information about how to use LIS, please visit our Guides and Tutorials webpage.

Creating your account: Troubleshooting

Below you will find a list of problems that keepers have found when trying to create their accounts. If you encounter one of these problems when creating your account, please do not hesitate to get in touch with our support team, who will help you to resolve your problem.
 

  • County Parish Holding (CPH) number not recognised – Please check the CPH entered matches your records, and make sure to enter all slashes included in your CPH.

 

  • Email address not recognised – Your CPH has been associated with an email address, likely an email that was used when registering as a keeper of livestock and obtaining your CPH. If you no longer have access to this email address, or simply do not recognise it, please contact our support team.

 

  • No email associated with your CPH – You must contact our support team in order to set up your account. Please ensure you have access to an email address before contacting support.

 

  • Verification code email not received – Please check your spam and junk folder as the email may take a few minutes to arrive. If you do not receive the email, please click Send new code. If you have tried to send a new code, and it has still not arrived, please reach out to our support team.

 

  • One or more of your CPHs are not showing on your account – Please reach out to our support team who will help you to link all your CPHs to one account.

 

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If you encounter a problem that is not listed above, please do not hesitate to contact our support team on 03300 416 577 or email support@livestockinformation.org.uk. Office hours are Monday to Friday 08:30 to 17:00. Please note that we are closed on weekends and bank holidays.

3. How to sign in and out of your account

Read our guidance on signing in and out of LIS account to guide you through the process.

  • Signing into your account

    Once you have created your Livestock Information Service (LIS) account, you will be able to sign in.
    To Sign in to your LIS account, you will need to visit the LIS homepage
     
    On the LIS homepage, click Create account / Sign in.
    On the Sign in page:
    Enter your email address in the Sign in name field.
    Enter your password in the password field.
    Click Sign in.
     

    ✓
    You will now be signed in to you LIS account.

  • Logging out of your account

    To keep your account secure, you should sign out of your account once you have completed your activities on LIS. To sign out of your account:
     

    • Click your name at the top right of the LIS webpage.
    • Then click Logout.

     

    ✓
    You will now be securely signed out of your account.
    (i)
    To keep your account secure, you will automatically be signed out of your account after 30 minutes of inactivity.

4. How to reset your password

  • Resetting your password

    If you are unable to sign in to your account due to forgetting your password, you can reset your password to recover access to your account. To reset your password for your LIS account, you will need to visit the LIS homepage.
     
    On the LIS homepage, click Create account / sign in.
    On the Sign in page, click the Forgot your password?

    1: Verify your email address

     
    On the Reset password page.
     
    Enter your email address associated with your account in the Email Address field.
    Click Send verification code.
     
    An email containing a 6-digit verification code will shortly arrive in your inbox.
    If you do not receive the email please check your spam and junk folders.
     
    After receiving your verification code, enter the 6-digit code into the Verification code field.
    Click Verify code to complete your email verification.
    Click Continue to progress to the next step.
     

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    Please do not close your browser as you will need to return to LIS to enter your code and continue with resetting your password. If the email does not arrive after 2 minutes, please click Send new code. If the email remains undelivered, please contact support on 03300 416 577 or email support@livestockinformation.org.uk.

    2: Create a new password

     
    You must now create a new password for your LIS account.
    Enter a unique password into the New Password field.
    Your password must be between 8 and 16 characters long.
    Your password must include at least 3 out of 4 of the following password rules:
     

    • Lowercase character
    • Uppercase character
    • Digit (0-9)
    • One or more of the following symbols: @ # $ % ^ & * – _ + = [ ] { } | \ : ‘ , ? / ` ~ “ ( ) ; .

     
    Once you have create your password, re-enter your password in the Confirm New Password field.
    Click Continue to finish resetting your password.
     

    ✓
    You have now successfully reset your LIS password and will be automatically signed in to your account.

5. How and when to contact support

If you encounter problems when trying to create your Livestock Information Service (LIS) account, please contact our support team on 03300 416 577 or email support@livestockinformation.org.uk.
 
Office hours are Monday – Friday, 08:30 – 17:00. Please note that we are closed on weekends and bank holidays.

FAQ’s

  • What is the Livestock Information Service (LIS)?

    The Livestock Information Service (LIS) is a UK-government funded service which provides a free online platform for reporting sheep, goat and deer movements digitally instead of posting paper movement forms. Not only does this improve the quality and timeliness of the traceability information, but it also lays the foundations for transitioning from paper to digital reporting in the future.

  • Can I still record movements via the paper forms?

    Yes, LIS does continue to support paper movements. When forms are posted and received by our team, they are manually processed onto LIS. However, the ambition is to increase the adoption of the online service to streamline the process and make the data more accurate and quickly available.

  • Why is the Livestock Information Service (LIS) only for sheep, goat and deer movements?

    The first service to move onto LIS was sheep, goats and deer, replacing ARAMS in March 2022. The next stage involves onboarding cattle and pig movement data onto LIS as well, replacing the current CTS and eAML2 services respectively and creating a single multispecies traceability service.

  • How is the Livestock Information Service (LIS) free to use?

    The Livestock Information Service (LIS) is a free service for recording sheep, goat and deer movements because it is fully funded by the UK government department, Defra.

  • Have the rules for reporting sheep movements changed?

    No. The law around sheep ID, record keeping and movement reporting has not changed, with further Defra guidance available on the GOV.UK website

  • How do I start using the Livestock Information Service (LIS)?

    You will first need to create an account on LIS using your County Parish Holding (CPH) number and associated email address. Visit our Get Started page for more step-by-step guidance.

  • Why should I use the Livestock Information Service (LIS)?

    Online reporting with the Livestock Information Service (LIS) will make a significant difference to the accuracy and speed of receiving the movement data, enabling government to respond better to livestock disease outbreaks as well as supporting trade opportunities. You can also manage your holding register online using LIS.

  • Has the Livestock Information Service (LIS) been tested in the same way that other farming schemes have?

    Yes, the Livestock Information Service (LIS) has been comprehensively tested for all known scenarios with livestock farmers, markets, abattoirs and third party software providers to ensure that it works in those situations.

For farmers

  • What is my CPH / County Parish Holding number?

    The CPH (County Parish Number) is a unique geographical reference for a farm or group of land parcels registered with the Animal Plant and Health Agency (APHA).  It is made up of a nine-digit number (for example 12/345/0001). More information on registering as a farmer can be found on the GOV.UK website

  • What do I do if my email address is not recognised or linked to my CPH?

    When you create an account with LIS using your CPH number, a registered email address will automatically appear (this is partially masked for data protection purposes). If this email address is incorrect, please contact the LIS Support team on 03300 416 577 or email on support@livestockinformation.org.uk.

  • I have multiple holdings with different CPH numbers. Can I have them all on one LIS account?

    Yes, you can have all your holdings linked on one LIS account. There is no need to create multiple accounts for each of your holdings. Once all your holdings are all linked, you will be able to select the holding you wish to view when you log into LIS. Please reach out to the LIS Support team to link your CPH numbers on your LIS account by calling 03300 416 577 or emailing support@livestockinformation.org.uk.

  • How do I get my animals to appear on my LIS account?

    You can upload the tag numbers of the animals on your holding by either manually typing them in, uploading a CSV file or by connecting to an EID reader. CSV files are most commonly seen as a spreadsheet form, with new lines to separate each record. For uploading to LIS, CSV files simply need to be uploaded as a single column list of tag numbers.

  • Can I submit my movement document by email?

    Yes. You will need to complete a movement form which you can find and fill in on our website and then save it to your computer. Attach the completed form to an email and send to our Support Team support@livestockinformation.org.uk. Remember it is easier and quicker to use the Livestock Information Service to report movements online.

  • Can I use my current farm management software?

    Yes, you can use your existing farm management software if it’s integrated with LIS. However, you’ll still need to create a LIS account. The following software providers are currently integrated with LIS: AgriWebb, Border Software Ltd, Farm Matters Ltd, Food IT-Solutions (IC), Hellenic Systems Ltd, Newline ASP, Shearwell Data Ltd, Systems Integration Ltd and TGL Software Ltd.

  • I use an electronic tag reader for sheep, can I send that information to LIS?

    Yes, you can now send your electronically recorded data to LIS, either:
    1) Scan or photograph (on your smartphone) your completed paper LIS-1 movement form, or: 2) Scan or photograph (on your smartphone) the tag reader print out sheets. Then attach the above files to an email, sending to support@livestockinformation.org.uk. If your tag reader links to your computer via USB cable or Bluetooth – you can simply upload the information for the movement and attach to an email, along with the ‘fillable’ online LIS-1 form from our website LIS-1 form.

  • I have received a movement notification on LIS from a market and some of the information is incorrect. How can I amend the details?

    If an animal is missing from the movement, you will have the opportunity to add individual tag numbers on LIS before accepting the movement. You can also add missing batches to the movement by including the total number of animals missing and the flock number. If there are animals which have been incorrectly added to the movement, these can be removed on LIS prior to accepting the movement. If there are any other inaccuracies, for example, the departure CPH or departure date is incorrect, you will need to contact the LIS Support Team to correct this. It is also advisable to reach out to the market to ensure there isn’t any other possible reason for the inaccurate movement notification. Please watch our How to Accept a Market Move Using LIS video for more information.

For markets, abattoirs, vets, showgrounds and collection centres

  • How will cross border moves work?

    You just need to enter your County Parish Holding (CPH) information.

  • As a Welsh or Scottish market, do I have to report on LIS?

    No. Welsh markets report on EIDCymru and Scottish markets report on ScotEID regardless of where those sheep or goats come from or are sold to.

  • If a farmer has sheep coming off two holdings, how does this need to be reported?

    That would need to be notified as two movements from each location.

  • Do markets have the ability to alter or change movements online after a sale has been completed?

    Yes, records can still be amended even once a sale has been completed.

  • What do abattoir workers need to do to start using LIS?

    Abattoirs are still required to report digitally, using either abattoir software or the Livestock Information Service. The first thing you will need to do is create a LIS account.

  • Can abattoir workers use third party software to report movements?

    Yes, you can continue to report livestock movements using your abattoir software, however, you will still have to create an account with LIS. We work closely with third party software providers who have made changes to their software to make sure it integrates with LIS. You’ll need to check that your software provider has done this.

  • What if my software provider doesn’t integrate with the Livestock Information Service (LIS)?

    If you are an abattoir worker that uses software which doesn’t integrate with the Livestock Information Service (LIS), then you should use your LIS account to report your livestock movements.

  • How do Showground administrators use the Livestock Information Service (LIS)?

    Showground administrators will need to create an account on the Livestock Information Service (LIS) using the CPH number for the showground.

  • How do Collection Centre staff use the Livestock Information Service (LIS)?

    For Collection Centre LIS users, each OFF move will need to be reported as a single movement, uploading the relevant tags individually.