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Cookie Policy

1. What are cookies?

Cookies are small text files that are downloaded to your computer or mobile device when you visit our website or application. They help improve website functionality and enhance your user experience. Cookies allow our website to recognise your device on return visits and remember certain information.

1.1 What does LI Ltd use them for?

The cookies that we use have a variety of uses that fall into the following categories:

 

  • Essential Cookies: These cookies enable essential services of a website or application to function, such as security and authentication services.
  • Functional Cookies: These cookies help us to provide an enhanced user experience by remembering certain preferences between visits to the website or application.
  • Performance Cookies: These cookies help us understand how people are using the website or application, so we can make it better.
  • Third-Party Cookies: These cookies are set by someone other than the owner of the website you’re visiting. Some web pages may also contain content from other sites like YouTube or Twitter, which may set their own cookies. Additionally, if you share a link to our website, the service you share it on (for example, Facebook) may set a cookie on your browser. For example, if you share a link to our site on social media, the platform may set its own cookie on your browser.

 

1.2 Use of Hotjar

We use Hotjar in order to better understand our users’ needs and to optimise our service and user experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g., how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.

 

Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes:

 

  • Device’s IP address (processed during your session and stored in a de-identified form)
  • Device screen size
  • Device type (unique device identifiers)
  • Browser information
  • Geographic location (country only)
  • Preferred language used to display our website

 

Hotjar stores this information on our behalf in a pseudonymised user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

2. Managing Cookies

You have the option to manage and control the use of cookies through your browser settings. You can configure your browser to accept or reject cookies, or to notify you when a cookie is being set. Additionally, you can delete cookies that have already been set. Please note that disabling certain cookies may affect how the website or application functions.

 

For more detailed information on how to manage cookies, you can refer to your browser’s help documentation.