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Cookie Policy

What are cookies?

Cookies are small files that are downloaded to your computer or mobile device when you visit our website or application to enhance our websites and improve your user experience. Cookies enable our website to remember you.

What does LI Ltd use them for?

The cookies that we use serve various purposes categorised as follows:

  • Essential Cookies: These cookies are necessary for essential services of our website or application to function, such as security and authentication services.
  • Non-Essential Cookies: We may use non-essential cookies to enhance your user experience or gather data to improve our services. Before placing non-essential cookies on your device, we will provide clear explanations for their use and request your consent.
  • Functional Cookies: These cookies help us provide an enhanced user experience by remembering certain preferences between visits to our website or application.
  • Performance Cookies: These cookies help us understand how people are using our website or application, allowing us to analyse usage patterns and optimize performance.
  • Third-Party Cookies: These cookies are set by entities other than LI Ltd when you visit our website. Third-party content embedded on our web pages (e.g., from YouTube or Twitter) may also set cookies. We have no control over third-party cookies; you can manage them through your browser settings.

Hotjar

We utilise Hotjar to gain insights into our users’ needs and improve our service experience. Hotjar provides tools to better understand user behaviour on our website, such as page visit duration, link clicks, and user feedback. Hotjar uses cookies and other technologies to collect data on user behaviour and device attributes, including:

  • Device’s IP address (processed during your session and stored in a de-identified form)
  • Device screen size
  • Device type (unique device identifiers)
  • Browser information
  • Geographic location (country only)
  • Preferred language used to display our website

 

Hotjar stores this information on our behalf in pseudonymized user profiles. Hotjar is contractually obligated not to sell any data collected on our behalf. For further details, please visit the Hotjar’s support site.

Managing Cookies

You can manage and control the use of cookies through your browser settings. Options include accepting or rejecting cookies and receiving notifications when a cookie is set. Deleting cookies that have already been set is also possible. Disabling cookies may affect the functionality and your experience with our website or application.